FAQ ( Frequently Asked Questions )
No, you can not claim VAT refund on services.
Luxury goods (jewelry, gold ornaments, watch, glasses, pen, mobile or smart phone, laptop, computer, handbag (excluding luggage) or belt of which the value is 10,000 Baht or more per item and Carry-on goods which the value of 50,000 Baht or more per item
If you forgot to have refund form stamped by Customs Officer, you can not claim VAT Refund.
We are sorry to inform you that you can not claim VAT Refund if you have residing in Bangkok
At the shop: You are required to purchase goods at the participating store at least 2,000 baht/day/store and ask for the Application of VAT Refund for Tourist Form (P.P.10 Form) and original tax invoice from a salesperson. At the airport: You have to take the goods, original P.P.10 Form, and original tax invoice to proceed a Customs inspection before check in your baggage. After Customs process, you can claim a refund at the VAT Refund for Tourists Counter after Immigration Checkpoint.
You are eligible to claim a VAT refund if you get a stamp on P.P.10 form by Customs officer on your departure date within 60 days from the purchase date. The purchase date is counted as the first day.
You can request your VAT refund by submitting the following documents by mail to VAT Refund for Tourists Office, the Revenue Department, 90 Phaholyothin 7, Samsen Nai, Phayathai, Bangkok 10400, Thailand. 1.1 The original VAT Refund Application (P.P.10 form) which must have been inspected and stamped by a Customs officer 1.2 The original tax invoice 1.3 A photocopy of the pages in your passport showing your picture and the arrival and departure dates with immigration stamps 1.4 A photocopy of your credit card (only Visa, MasterCard, Diners or JCB) showing your name, account number and expiry dates (should not expire in the next three months), and the name of the claimant and the card holder must be the same.
You cannot claim a VAT refund. The VAT Refund for Tourists Scheme is presently available at 8 specific international airports which are Suvarnabhumi, Don Mueang, Chiang Mai, Phuket, Hat Yai, U-Tapao, Krabi and Samui International Airports.
No, you can’t. Tourists have to proceed the goods inspection at the Customs Office on departure date. So if your departure flight is on 4/4/2016, the customs stamp must be on 4/4/2016.
The definition of “LUXURY GOODS” in VAT refund for tourists conditions are jewelry, gold ornament, watch, glasses, or pen with value of 10,000 baht or more per item.
Tourists who bought the luxury goods have to proceed the goods inspection twice, first at the Customs Office and second at the VAT Refund for Tourists Office after passing the immigration checkpoint process. So tourists have to hand-carry the luxury goods with carry-on baggage for re-inspection
No, you cannot claim for the luxury goods because the luxury goods must be shown again at the VAT Refund for Tourists Office after passing the immigration checkpoint. Luxury Goods that need to be reinspected at the VAT Refund for Tourists Office are jewelry, gold ornaments, watches, glasses, and pens with value of 10,000 baht or more per item.